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VoIP & Call Center Magazine
Latest articles posted on the VoIP & Call Center magazine
The best way to achieve lasting motivation among your reps is to focus on the intrinsic motivations that people bring to their work and to encourage their development. http://switch2voip.us
Switch2VoIP
This is the second part of the article "Motivation that lasts", in the first part we examined the best approach to agent motivation, in this final part we will make an exercise to study the intrinsics of agent self-motivation. http://switch2voip.us
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