Know your customer

Learn how to understand your customer better and improve your business. Discover effective strategies and tips to build stronger relationships and increase customer satisfaction.
Content Marketing, Web Design, Inbound Marketing, Customer Experience Mapping, Customer Relationship Management, Customer Experience, Customer Journey Mapping, Client Experience, User Experience Design

This month as we examine the customer experience lifecycle , there's no doubt that we'll ponder the marketer's most pressing, philosophical question -- when does a customer become a customer? Just as the 24-hour news cycle has impacted the way

Avatar
Ashley Burns
Content Marketing, Inbound Marketing, Business Tips, Sales Tips, Know Your Customer, Online Business, Marketing Tips, Online Marketing, Business Planning

What does it take to deliver outstanding and above and beyond customer service? The simple answer we’ve found: An incredible understanding of how your customers think. Spending lots of time with your users and customers every day is one of the most important things I believe. Interestingly, a lot of the time, delighting users and delivering happiness isn’t at the top of everyone’s to do list. Seth Godin put it more succinctly then I ever could in a recent post…

Avatar
Pamela Situmbeko
Client Become Friends Quotes, Business Appreciation Quotes, Thank You Quotes For Customers Business, Thanking Clients For Their Support, Thank You Clients Quotes Business, New Year Business Quotes, Quotes For Customers, Thank You For Your Business Messages, Customer Thank You Gifts

More than just another list of client appreciation ideas, you need a strategy to let your clients know you’re continually making them a top priority.

Avatar
Oluwakemi Oladele